Free Delivery ITALY | Free Returns
Shipping & Returns
Shipping Policy
​Your order will be shipped with the express courier.
You will be informed about the dispatch and expected delivery date after ordering by e-mail.
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Delivery time
The delivery time within Italy is 2 – 5 working days.​
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Shipping costs
Shipping within Italy is free of charge.
Shipping cost in EU Countries is 14,90€.
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Return & Refund Policy
If you wish to return the shipment within 5 working days from reception, please put the articles with care in the original packaging.
The labels on the articles should not be removed.
Send email to info@lunaplena.eu informing about return, reason and address and you will receive the return authorization to stick outside the parcel
The return within Italy is free of charge. .
Returns from countries outside Italy are subject to a charge.
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Refund
The payment will be refunded to your credit card account or PayPal account.
The processing of refunds can take up to 14 days.
As soon as we have received the return shipment, the returned items will be checked.
If, after checking the return, we find that the articles in question have been inappropriately handled, you may have to pay for a loss in value of the goods.