Privacy Policy

 

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server logfile, which contains the name of the requested file, your IP address, date and time of access, transferred data volume and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. Pursuant to Art. 6 (1)(1)(f) GDPR, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer as part of a balancing of interests. All access data will be deleted at the latest seven days after the end of your visit to our site.

This service provider is located within a country of the European Union or the European Economic Area.

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2. Data collection and use for contract processing, establishing contact and opening a customer account

We collect personal data when you voluntarily provide us with it in connection with your order or when you contact us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the purchase order or establish contact without that information. Which data is collected can be seen from the respective input forms. We use the data provided by you pursuant to Art. 6 (1)(1)(b) GDPR to process contracts and your inquiries.

If you have given your consent to this in accordance with Art. 6 (1)(1)(a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.

After complete winding up of the contract or deletion of your customer account, your data will be restricted for further processing and deleted at the end of the retention periods defined in tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use the data for additional purposes which are permitted by law and about which we inform you in this statement. Your customer account can be deleted at any time, and this can be done either by sending a message to the point of contact stated below or by means of a function intended for this purpose in the customer account.

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3. Data transfer

In order to fulfill the contract pursuant to Art. 6 (1)(1)(b) GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution and payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider using your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider shall apply.

Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will forward your e-mail address to the selected shipping service provider on the basis of this pursuant to Art. 6 (1)(1)(a) GDPR so that the latter can contact you before delivery for the purpose of giving notification of or coordinating delivery.

The consent can be revoked at any time by sending a message to the point of contact stated below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data unless you have expressly consented to a further use of your data or unless you have expressly consented to further use of your data or we reserve the right to use the data for additional purposes which are permitted by law and about which we inform you in this statement.

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4.  Cookies and web analytics

We use so-called cookies on various web pages in order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1)(1)(f) GDPR as part of a balancing of interests. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser during your next visit (persistent cookies). You can find the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. If cookies are not accepted, the functionality of our website may be restricted.:

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Responsible for data processing: 
LUNA PLENA MB
Justiniškiu st. 62A-201
LT-05239 Vilnius 
info@lunaplena.eu